01
Does this look familiar?
- Code changes happen before diagnosis
- There is no separate verification environment
- Production approval ownership is unclear
02
Why it happens.
Reproduction, diagnosis, preview verification and release approval are not one defined workflow.
03
How to change it.
- 01
Record the symptom and reproduction conditions
- 02
Verify a proposed fix away from production
- 03
Require agency approval before release
AFTER THE CHANGE
The agency can decide what to change and why without patching production on impulse.
A service for this problem
Longkeep
Organize the incident and prepare a verified proposal when a safe fix is possible.