01
Does this look familiar?
- Old requests require chat searches
- Client and agency disagree on completion
- Monthly totals are reconstructed by hand
02
Why it happens.
The intake, scope, completion criteria and report were never defined as one service loop.
03
How to change it.
- 01
Choose one request channel
- 02
Write down excluded work
- 03
Roll completed work into the monthly report
AFTER THE CHANGE
Everyone can follow what was requested and completed, reducing missed work and disagreements.
A service for this problem
Longkeep
Organize client promises and monthly delivery as one repeatable service.